Transparency: FACUA's funding in 2018

The organisation and its regional branches do not accept private companies' or political parties funding. The associates' ordinary fees were 2.1 million Euros, more than double of the 996,000 Euros received by State grants or due to agreements with public institutions.

Transparency: FACUA's funding in 2018

The income of FACUA-Consumers in Action and its regional branches during 2018 from the associates' ordinary fees represented more than double of the funding received by State grants or due to agreements with public institutions. Associate fees were 2.1 million Euros, versus the 996,000 Euros of State money received to develop actions in defence of consumer rights: they've been used in training activities, consumer counselling, promotion of better legislation and anti-fraud actions.

Following the General Assembly, that will take place next Saturday 23 of March in Seville, FACUA will release its Annual Report of Activities 2018, along with its regional branches. The ethic code of the association establishes the ban of receiving money from private companies and political parties.

All the information related to FACUA's income and expenses for the past five years are available at FACUA's website, (in Spanish), in the corresponding annual reports. Also, those of its regional branches: the first one doing it was FACUA Andalucía, and the next joining this transparency action will be its younger branch, FACUA Extremadura, opened last year.

The information is highlighted in a specific section of the annual report both in FACUA's website (, in Spanish) as well as in the corresponding websites of FACUA's regional branches.

Associate fees

FACUA has two different kinds of associates: those who do not pay fee (supporters) and those who pay 65 Euros per year, along with the 27 Euros paid when the associate registers. The association closed 2018 with 224,459 associates: 151,261 were supporters, 52,795 full associates who are up to date with the payment of their fees and 20,403 full associates who still have some pending fee.

By the end of 2018, FACUA and its regional branches had received 2,088,761.88 Euros out of fees. This means 5.9% more than 2017, when the amount was 1,972,196.87 Euros. A part of this income, 1,030,768.42 Euros, are from associates from the different regions except Andalusia. In this autonomous community, the income was 1,057,993.46 Euros. The reason this information is released separately is that the state association started in 2003, launched by the Andalusian federation that started in the early 80s.

Every family unit contributes with a single associate fee, which covers all the members living in the same address. Last year finished with 52,795 full associates, who contributed with 34,033 fees. Those who joined FACUA during the year paid different amount depending on the month when they registered, since the annual fee is paid prorated depending on the remaining number of months.

State grants

Along with the mentioned fee funds, FACUA and its territorial branches received 995,928 Euros from State grants and due to agreements with public institutions. This was 2.2% less than in 2017, when the amount was 1,018,071 Euros.

Of that, the national organisation received 382,889 Euros from the Spanish Agency for Consumer Affairs, Food Safety and Nutrition Agency (Aecosan, according to its initials in Spanish) of Ministry of Health, Social Services and Equality. The different amounts received in the regional branches add up to 612,839 Euros from regional and local administrations. FACUA Madrid, FACUA Euskadi (Basque Country), FACUA Extremadura and FACUA Galicia did not received a single Euro form any public administration.

Andalusia is the region where FACUA is most consolidated since the association was born in Seville in 1981, and two years later it was established as a regional federation. That is why FACUA's regional branches received more public funding there. Last year, the regional Consumer Affairs body granted FACUA Andalucía 192,474 Euros and 206,302 Euros more to the eight local branches, which also received 106,359 Euros from different regional and local institutions.

Also, FACUA Comunidad Valenciana received last year 79,739 Euros: 78,100 Euros came from the regional Consumer Affairs agency and 1,639 Euros from the regional Ministry of Health (Conselleria de Sanitat Universal i Salut Pública). FACUA Cataluyna (Catalonia) received 26,301 Euros, 22,301 Euros from the regional Consumer Affairs agency and 6,000 Euros from the city council of Barcelona. FACUA Castilla y León received 1,500 Euros from the city council of Medina del Campo (Valladolid) and FACUA Castilla La-Mancha received 364 Euros from the regional Consumer Affairs agency.

113 people employed

FACUA and its regional offices have 113 people employed (92 women and 41 men), 29 of them hired by the national office. 42 of the total (28 women and 14 men) are part of the team of attention to consumer inquiries and complaints and 54 (36 women and 18 men) are graduates in law part of the legal team, who manage the associates' complaints and report massive scale frauds to authorities.

FACUA makes no difference between men and women regarding the salaries and there is no glass ceiling for women regarding salaries or access to the directive board of FACUA and its 15 regional branches. Actually, eight of them have women in the Presidency. Members of the Board of Directors are chosen democratically in congresses or assemblies every four years and these are seats with no economic retribution. This only occurs when directors are also hired by the organisation and their salaries are determined by the professional categories they work on.

The collective agreement employees and organisation have signed fixes the minimum wage of each professional category, that can be increased with incentives. The highest salary, earned by the directors of departments, was in 2018 33,172 Euros gross. It is what was earned by the Law director, Olga Ruiz, the director of Administration, María Ángeles Ayerbe and the Communications director, Rubén Sánchez.

As FACUA continues to grow in associates and influence in society, it also does so in transparency. It is one of the hallmarks of the organization and a commitment to its associates, consumers who sympathize with the project and all citizens.