These are the new requirements for getting the so called 'social tariff' on your electricity bill

FACUA lays out the requirements to access Spain’s bono social (a subsidised electricity rate aimed at protecting households classed as 'vulnerable', the so called-social tariff), so that you can identify the correct type of tariff for you and have the discount applied to your bill. We believe this information could be of interest to you, in that it affects a basic provision: energy.

These are the new requirements for getting the so called 'social tariff' on your electricity bill

Spain’s bono social is an initiative by which certain consumers with low purchasing power and any large family can get a discounted rate on part of their electricity bill. The discount is applied to those on the PVPC regulated electricity tariff (the Voluntary Price for the Small Consumer, a Government initiative aimed at households with a contracted power supply of under 10kW).

The approved regulation classifies consumers as: vulnerable, severely vulnerable and at risk of social exclusion. Depending on which group the consumer falls into, a specific percentage discount will be applied.

Currently, the eligibility requirements for the bono social are as follows:

- You have a contract on one of the PVPC electricity tariffs. If you are on this rate, it will be indicated in a box at the bottom of the first page of your bill.

- You have a contracted power supply less than or equivalent to 10 kilowatts (KW). You can check this on your electricity bill. The more contracted power you have, the more electric household appliances you can use at any given time.

- The electricity supply applies to the place in which you normally reside. In other words, it’s not for your business, office, or second home.

- You meet the conditions laid out in the following table, falling under one of the beneficiary groups:

BENEFICIARY GROUP

DISCOUNT

CONDITIONS

TYPE OF FAMILY UNIT

ENERGY LIMIT

NUMBER OF PAYMENTS MISSED BEFORE THE COMPANY CAN DISCONNECT YOU

VULNERABLE – LARGE FAMILIES

25%

Must meet the definition of a large family

Three or more children, or other forms of large family

4140 kwh

4 MONTHS**

VULNERABLE - PENSIONERS

25%

The consumer, or members of the family unit must be pensioners in receipt of Social Security payments, either due to retirement or permanent disability and must not be receiving another annual income of more than 500euros

1932 kwh

4 MONTHS**

VULNERABLE - LOW-INCOME

25%

Annual income <= 1.5 times the IPREM* (hereafter referred to as ‘minimum wage’

No child dependents

1380 kwh

4 MONTHS**

Annual income <= 2 times the minimum wage*

One child dependent

1932 kwh

Annual income <= 2.5 times the minimum wage*

Two child dependents

2346 kwh

SEVERELY VULNERABLE

40%

Consumer with an income of less than 50% that of vulnerable* consumers, or an annual income<= the minimum wage*

No child dependents

1380 kwh

4 MONTHS**

One child dependent

1932 kwh

Two child dependents

2346 kwh

Pensioners with an income <= the minimum wage*

1932 kwh

Large families with an income of <= 2 times the minimum wage*

Three or more children, or other typesof family unit

4140 kwh

AT RISK OF EXCLUSION

Exempt– Consumers in this group have their bills fully subsidised

Must be a severely vulnerable consumer supported by social services and who has at least 50% of their bill paid for by their regional authority.

SUPPLY CANNOT BE DISCONNECTED

* These thresholds will be increased by 0.5 times the IPREM if a family member has a recognised disability level above or equivalent to 33%, is a victim of terrorism or gender-based violence, is in a situation of dependency (grade 2 or 3: in need of regular or constant support from another person), or a single parent-headed household with at least one minor.

** The consumer’s energy supply cannot be cut off if the person in receipt of the bono socialis part of a family unit with at least one child under the age of16, is in a situation of dependency (grade 2 or 3: in need of regular or constant support from another person), or has a recognised disability level above or equivalent to 33%. Consumers cannot be disconnected on a public holiday or days on which, for any reason, there is no service in operation, commercial or technical, to reinstate the electric supply, nor may they be disconnected on the day prior to such events. The time frames for informing the customer that their energy supply will be disconnected and actually doing so are laid out in article 19 of Spain’s Royal Decree 897/2017 of 6thOctober, which adjusts said deadlines for vulnerable consumers, or those in receipt of the bono socialor other forms of consumer protection when it comes to household electricity supply.

You now have the information you need to ascertain whether you are eligible for the bono social and ask your energy provider to apply the discount, according to the category appropriate to your situation.

Click here to see the list of providers.