Owners of Volkswagen, Audi, Skoda and Seat cars

More than 10,000 users have already joined he Platform of People Affected by Volkswagen Fraud started by FACUA

Through its website FACUA.org/Volkswagen. The association prepares a series of reports against the German multinational.

More than 10,000 users have already joined he Platform of People Affected by Volkswagen Fraud started by FACUA

Only five days after it started, more than 10,000 users from all parts of Spain have already joined the National Platform of People Affected by the Volkswagen Fraud, started by FACUA-Consumers in Action.

At 10.30 this Wednesday, September 30, there were 11,103 owners of Volkswagen, Audi, Skoda and Seat cars with diesel motors had joined the platform through FACUA's website (FACUA.org/Volkswagen). The platform is using the hashtag #afectadosVolkswagen in social networks.

Preparing the first series of reports

FACUA’s legal department is preparing the first series of reports that will submit to the different authorities against the companies of Volkswagen Group in Spain, Volkswagen-Audi Seat, SA. The association will request fines to the companies proportional to the extension of the fraud, that, in addition to a massive deception about the features of their vehicles is an attack against environment and consumers' health.

One of the reports will be submitted to the National Commission of Markets and Competition (CNMC, according to its initials in Spanish). FACUA will request this authority to open an investigation and initiate a disciplinary proceeding for carrying out practices that breach the Competition legislation.

The association will also address the Spanish Agency for Consumer Protection, Food Safety and Nutrition (Aecosan, according to its initials in Spanish) and the consumer protection authorities in the different autonomous communities. The fraud, the association warns, implies the breaching of the legislation on consumer rights, and the autonomous communities can apply penalties for this.

Where are consumer protection authorities?

FACUA finds embarrassing that the Minister with competencies in consumer rights protection, Alfonso Alonso (Ministry of Health) and the regional Ministers with the same competencies have not announced any actions against this fraud yet. According to the association, this is another example of the almost inexistent policies to defend consumer rights in Spain, where there are not efficient ways to control the market and at the same time an absolute lack of action against frauds.

In addition, FACUA regrets the disastrous communication policy of Volkswagen Group in Spain, where it has not given a detailed list of the cars affected by the fraud, even though it is public that all cars with diesel motors EA 189 TDI 1.6 and 2.0 are involved in the fraud. While it is not clear what Skoda cars are affected, for Volkswagen, all Golf VI, Passat B7 and Tiguan T1 are affected, but there are probably more models as the commercial vehicles. For Audi, A1, A3, A4, A5, A6, Q3, Q5 and TT are confirmed to be on the list. Seat has said that Ibiza, León, Alhambra, Exeo and Altea are also affected.

Worldwide recall?

FACUA warns the drivers affected that Volkswagen may recall the cars to modify them so that they reduce their emissions levels and comply with European legislation.

These actions should not cost users at all and neither should they imply a quality loss. If the repair causes a substantial change to the car's features, such as performance or fuel economy, users could refuse it and request compensations, since their cars do not comply with the features offered when they purchased them. These compensations could be an amount for the harm caused, a refund of the price of the car, proportional to its age or replacing the car for a new one if the car was brand new.

-Join the National Platform of People Affected by the Volkswagen Fraud (#afectadosVolkswagen in Spanish).